Contact Orange Customer Service

Call Orange for help with Broadband,Phone, Billing, Moving Home & Tech Support. Customer service is open Weekdays – 8:00am-8:00pm and on Weekends – 8:00am-6:00pm.

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge. This is a call routing / call connection service and the company’s official phone numbers can be found for free in the public domain. We are not associated with any company or agency listed on our website while trademarks and logos are property of their respective owners.

Customer Service Hours


Days Open Closed
Monday 08:00 20:00
Tuesday 08:00 20:00
Wednesday 08:00 20:00
Thursday 08:00 20:00
Friday 08:00 20:00
Saturday 08:00 18:00
Sunday 08:00 18:00

Orange is one of the main mobile network service providers in UK and it was introduced in 1994.In May 2000, it was then sold toFrance Télécom. It was considered as the eighth largest telecoms across the world, with about 190 million worldwide customers and approximately UK clients as of 20009. The annual revenue of the company is about £4.5 million.

Why Choose Orange?

They has established its name through the smart marketing techniques, together with amazing all-round service, about 17m UK customers.

Their notable jingle is the ‘the future’s bright, the future’s Orange’, has made the mobile company identical in the public eye as one of the state-of-the-art network in the UK. Its union with the EE, UK’s best 4G provider, verified this.

In addition, the deal like Orange Wednesdays, where subscribers get two-for-one cinema tickets every Wednesday, they has become very famous among the moviegoers and movie buffs.

Following the union with T-Mobile, both networks now share signal that means they and T-Mobile perhaps have the best UK mobile coverage service of any mobile operators. This gives them an edge over its fellow providers such as Vodafone and Three Mobile, both of which have fought in comparison.

Orange Customer Service

Call to contact their Customer Service, it is open 24 hours a day.

Phone Deals are now EE

You can enjoy the 4G speeds on the biggest network in UK. It does not offer the Pay monthly deals any more. The 3G network that introduced to us the special offers which has now been fully upgraded to EE. You can browse through the wide range of packages to find a bundle at a price that you will surely love.

Difference between EE and Orange

EE milks of the next generation mobile signal to provide 4G coverage, which means an ultrafast internet speed and 5 times faster than the 3G service download speed. The phone call audio quality is also better on the 4G of the EE. In addition, EE has the EE Film that allows the users easy streaming to mega-hit movies.

Pay Monthly Phones

iPhone 6s BUY NOW

It offers 4GB data and unlimited call and texts. It has double speed 4G, wide-ranging roaming and £49.99 upfront on a £49.99 per month plan.


Are you finding for a signal at home? Wi-Fi Calling allows you to make calls and text wherever there is Wi-Fi. There are some location where the signal is a bit unstable but with Wi-Fi available, you can no call and text on your phone. Wi-Fi Calling is now the trend on UK and that is why they are the number one network.

Pay As You Go Phones

You must first choose a phone, then add one pay as you go packs to enjoy all the calls, texts and data that you like, without breaking your bank.

UPGRADE TO iPhone 6s 16GB

You can avail the iPhone 6s 16GB for£49.99 per month on 4GEE Extra. There is no upfront cost. It offers unlimited calls & texts and 4GB data. It is free delivery when you get to order online. The deal is available to customers already on this telco, EE and T-Mobile.

UPGRADE TO iPhone 6s Plus 16GB

It only costs £49.99 upfront and £54.99 per month on 4GEE Extra. It provides 10GB data, unlimited calls and texts. When you order online, it will be free delivery and is available to existing customers on EE, this telco, and T-Mobile.


With upfront cost, it is £39.99 and £37.49 per month with unlimited texts, 500 call minutes and 1GB data. It is free delivery when you order online and is available to existing customers on this telco, EE, and T-Mobile.

Can I upgrade my Orange phone?

If you are able to upgrade your phone with Orange then lucky you! You will be able to get a brand new handset and probably a cutting edge model, too.

Whether you qualify or not for an upgrade with Orange depends on some factors. It depends on how long your contract has been running, how much your contract is, and whether you are willing to pay any additional costs to get access to a new handset or tariff.

You’ll also need to pay any outstanding costs or bills that you haven’t paid yet. To find out whether you qualify for an upgrade with Orange you’ll need to get in contact with the Orange customer service number with your details, including your contract and your customer reference number. From that point you’ll be able to ascertain what steps you need to undertake to get an upgrade on your contract.

Does Orange Have WiFi Calling?

The answer to this question is both yes and no. If you have a more advanced handset, for example an iPhone 5, iPhone 6, iPhone SE or any model that came out at around a similar time and is a 3rd generation smartphone, then you should be able to get WiFi calling.

WiFi calling is a way of calling people that means you don’t use the numbers included in your contract, as the call is made over the internet. If you have an eligible handset on Orange mobile and you have access to WiFi, then you should be able to access WiFi calling. To find out more about how to use WiFi calling and whether it’s possible to get it on your handset, you should call Orange customer services when possible and discuss it with them, or look online to find more relevant information about how to use WiFi calling on Orange.

WiFi calling is currently compatible with the following handsets: iPhone 5c and later models, Samsung Galaxy S8, S8+, S7, S7 edge, A3 (2017), A5 (2017), Nexus 5X, Nexus 6P, Lumia 550, 650, 950, 950XL, HTC 10, BlackBerry Priv, BlackBerry Dtek 50, Google Pixel, Google Pixel XL, Huawei P10, P10 Lite, P10 Plus and P8 Lite (2017)

I want to use my Orange phone while travelling abroad, is that possible?

Yes it is possible to use your Orange phone while travelling abroad, although you may be on a different network and using a different service provider rather than Orange. In June of 2017 a number of laws regulating the use of mobile phones in the EU changed, and from that point on roaming has been offered at no additional fee in many countries inside the European Union. That’s why if you’re travelling in the EU you may be able to use your phone in the same way that you use it in the UK without incurring extra fees.
You may want to check the eligibility of the country you are travelling to with the Orange helpline or online before leaving to find out whether your destination is included or not.

Keep in mind that while you may be able to use your Orange phone number outside of the EU and overseas, there are different rules that could affect the services you may use and the cost as well, so it’s always worth checking with the company before you travel.

Can I get 4G with my Orange phone?

Orange is now known as EE in the UK. You’ll be pleased to know that as part of EE’s plans, you can get fully 4G contracts which have a faster data speed and connection speed than the previous 3G phones. They also have a number of new services like WiFi calling and superfast downloads. To get a 4G mobile phone you need to sign up for a portable device or mobile phone with a minimum cost of GBP 23 per month.
A 4G service is particularly useful if you’re a big fan of watching things online or you have a long commute, where you can use innovative entertainment services like Netflix while commuting. This is therefore an attractive option for upgrading Orange users. Call the Orange contact number above if you have additional questions.

I need more information on my Orange handset, is there any way I can find out extra?

Yes, to find out more information about your Orange device or if you have a question specifically about the model that you have, you can access EE’s online centre to find out more information or call the Orange number above and speak with a representative.
This is available at You can also find additional information by calling the Orange telephone number if you can’t find the correct information for your Orange handset online.

Presently the EE website has over 25 pages of maintenance notes for handsets ranging from the highest end technology to older models going back to the iPhone 3.