Contact ESURE Customer Services

Call Esure for help with Auto & Home Insurance Claims & Policies. Customer service is open Weekdays – 8:00am-7:00pm & Sat 9:00am-5:00pm.

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge. This is a call routing / call connection service and the company’s official phone numbers can be found for free in the public domain. We are not associated with any company or agency listed on our website while trademarks and logos are property of their respective owners.

Customer Service Hours

Days Open Closed
Monday 08:00 19:00
Tuesday 08:00 19:00
Wednesday 08:00 19:00
Thursday 08:00 19:00
Friday 08:00 19:00
Saturday 09:00 17:00

In 2000, Peter Wood founded ESURE; the company aims to provide best insurance coverage by using the internet as their main sale source channel. Mr. Wood started the direct selling of insurance over the phone back in 1985, when he created Direct Line. In this firm, his target was to go step further and improve the efficiency of the internet to offer better deals to all customers out there.

From the beginning, the goal of the business is to offer best service on both the internet and phone while maximizing of the technologically advanced systems and financing to keep payments low.<

Today, the company has around 1,500 employees all across their branches. Their customer support services are located only in the United Kingdom.

ESURE Contact Number

Their telephone number will forward you directly to the right department. All calls are recorded and monitored.

Car Insurance Telephone Numbers

ESURE Contact Number helpline is open Weekdays – 8:00am-7:00pm & Sat 9:00am-5:00pm.

If you want to make claims, they are open 24 hours, 7 days a week.

Pet insurance Customer Service Numbers

All lines are open from Weekdays – 8:00am-7:00pm & Sat 9:00am-5:00pm.



Customer Services

If you give your name, address, date of birth and policy number, you can email them your questions about your car, home, travel or pet insurance quote to

Proof of No Claim Discount

They now accept Proof of No Claim Discount through mail. Send your name, address, email, date of birth and policy number on, if you want them to send your Proof of No Claim Discount.

Car Insurance Claims

If you have registered your car with them, their customer service team will give you the right email address to contact them. On the other hand, you can email them on.

If you have registered a Car Insurance claim with us, your dedicated claims team will give you the correct email address to get in touch with them. You can email them on if you do not have it. Never forget to include your claim reference or policy number so that they can pass your email to the right department.

Home Insurance Claims

If you have signed up with Home Insurance claim with them, you can contact them by sending an email to You must include your claim reference or policy number so that they can forward your email to the right department.

Van and Motorbike Insurance

For inquiries about van and motorbike insurance comparison service, send an email to for the van inquiries and for motorbike questions.

Unsubscribe From Marketing Emails

If you no longer want to receive marketing material for the company, feel free to send them an email at

Gas and Electricity

If you want to compare or change energy suppliers,’s energy comparison package lets you evaluate costs from all inland UK gas and electricity energy provides, giving you the best possible choice for your needs.

Customer Service Addresses


For Car and Home Insurance Coverages:

The Equinox
19 Cadogan Street
G2 6QQ

For Pet Insurance Coverages:

esure Pet Insurance
1000 Lakeside North Harbour
Western Road

For Travel Insurance Coverages:

esure Travel Insurance
1 Drake Circus

They may record your phone chats to give you extra security, address complaints and improve their customer service standards. Talks may also be recorder for staff training procedures.