Contact Direct Line Insurance Customer Service

Call Direct Line for help with Billing, Accounts and Insurance.Helpline is open Monday-Friday – 8:00am-8:00pm, Saturday 9:00am-5:00pm and Closed Sunday.

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge. This is a call routing / call connection service and the company’s official phone numbers can be found for free in the public domain. We are not associated with any company or agency listed on our website while trademarks and logos are property of their respective owners.

Direct Line Insurance Customer Service Hours

Days Open Closed
Monday 08:00 20:00
Tuesday 08:00 20:00
Wednesday 08:00 20:00
Thursday 08:00 20:00
Friday 08:00 20:00
Saturday 09:00 17:00

In April 1985, Direct Line business started from scratch offering a single product, which is car insurance and by calling on the phone is the only way to avail the service.

When they first opened, they had 63 personnel and today, it has more than 10,000 staffs. They are now a major direct car insurance company in the UK. It offers more than 14, 000 car coverage quotes every day. They insurance policy is sold every 10 seconds. A client can inform the company of a claim every 30 seconds.

Today, they have over 10,000,000 customers and wide range of products and services. The company does business online and over the phone, wanting to provide a fast, easy and up-front customer experience.