Contact DHL Customer Service

Call DHL for help with Tracking Your Package, Quotes, Billing & Payments. Helpline is open Mon-Sun – 7:30am-8:00pm.

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge. This is a call routing / call connection service and the company’s official phone numbers can be found for free in the public domain. We are not associated with any company or agency listed on our website while trademarks and logos are property of their respective owners.

Customer Service Hours


Days Open Closed
Monday 07:30 20:00
Tuesday 07:30 20:00
Wednesday 07:30 20:00
Thursday 07:30 20:00
Friday 07:30 20:00
Saturday 07:30 20:00
Sunday 07:30 20:00

DHL has franchises in over 220 countries and mainland around the world, making it the most prominent intercontinental company in the world. The company has over 325,000 personnel; they offer solutions for an almost immeasurable number of logistics and distribution needs.

They are part of the world’s best postal and logistics company Deutsche Post DHL Group, and include the business units Express, Parcel, eCommerce, Global Forwarding, Freight and Supply Chain.

DHL Contact Number

For urgent DHL Express enquiries, you can contact their customer service. You can also call them for complaints or less urgent questions. They are open Monday – Sunday 07:30- 20:00.



Payment Options


Online Payments


Personal Customers (Duty & VAT only)

If you have received a worldwide shipment, you can pay your Duty and VAT invoice fast and securely online or call them.

e-Billing Account Holders

You can make easy and safe invoice payments using their e-Payments service available in their e-Billing website.

Invoice Enquiries

DHL account members can call them directly for assistance with an invoice query.

Head Office Location

The main headquarter of the company is located at:

DHL Express
Orbital Park
178-188 Great South West Road



For the shipment that is sent from Europe, you can use their Parcel Tracking.

For shipments sent from the USA, you use eCommerce US Tracking.

For shipments sent from Asia Pacific, use their Global Mail ASPAC Tracking.

If you are expecting a shipment/parcel sent by their Express, you can use the Express Tracking ID with 10 or 20 digits.

Global Forwarding

They are number one in the effective co-ordination and movement of freight around the world. Their size and expertise allow them to customize highly competitive solutions for all their clients.

Whether you are a small business looking to transport less than a container, or an experienced delivery professional looking to promote your air and ocean freight operations, they will deliver a tailored service from a professional in your sector.

For parcel, document or letter, shipping or tracking queries, you can contact their Express or call customer services.


They are the best in the proficient co-ordination and movement of freight across the globe. Their size and combat allow them to personalize highly competitive solutions for all our clienteles.

Whether you are a small business looking to travel less than a truckload, or a skilled logistics expert looking to advance your road freight businesses, they will provide a modified service from a proficient in your part.

For parcel, document or letter, shipping or tracking queries, you can contact their Express or call customer services.


So you have questions about Mail products and services? Their customer service will be glad to offer help and support.

Mail only assists business clienteles with everyday worldwide shipments. Private customers can send their intercontinental shipments through the local post office or you can contact their Express.

Supply Chain

They always do their best to answer any of your supply chain management or distribution related questions. They also welcome any kind request that your business would like to submit, for the outsourcing of supply chain management activities.

To submit a kind, or to request further details on any of their services, you can complete their contact form on their website and an expert from the company will answer immediately.

For parcel, document or letter, shipping or tracking queries, feel free to contact their Express or call their customer services.