Contact Working Tax Credit Helpline

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Pro Tips for Working Tax Credits Callers

You could be eligible to make a claim. HMRC calculates the amount of tax credit to be awarded, this is based on your income during the last financial year and your current circumstances.

You can choose to have your Working Tax Credit paid every week, or every four weeks. Money is paid directly into your bank account.

There are forms that need to be filled out every year for a renewal of your claim. These forms (TC603R and TC603D) will need to be filled out with information about earnings for the year that has just lapsed.

If an overpayment has been made at any point in the year, then the money must be paid back to HM Revenue and Customs.

About seven million people in the United Kingdom have the right to claim Working Tax Credit, but many don’t, so claim if this applies to you.

Frequently asked questions by people who call the Working Tax Credits number

Am I eligible for Working Tax Credit?

You could be eligible if you fit the following criteria:

  • You’re 25 years old or over – with or without children
  • You’re between 16 and 24 and have a registered disability
  • You’re between 16 and 24 and have a child
  • You work a certain number of hours every week
  • Your income is low
  • You usually get paid for the work you do

You can call Working Tax Credit to find out how much you could be getting, or you can go online and use the “Tax Credits Calculator”.
How much will I get?

There is a basic amount that every who is eligible, is entitled to, then there are the extra amounts that are determined by your circumstances. These extras are called “Elements”.

How will I be paid?

All state benefit is paid directly into your account. You must have a building society account or a bank account. Your payments will be make every four weeks or every week.

You have to choose one account if you’re making a claim as a couple – the benefit won’t be split into two or more accounts.

What if I moved house or I get a new job?
If ANY of your circumstances change, you need to report it immediately. Whether it’s a house move, new job, change of income of anyone in the household or new member in your house – anything that changes income and living costs, should be reported and your Working Tax Credits should be amended.

How much do I have to work in order to qualify for WTC?

  • Between the ages 25 – 59 You must work 30 hours a week
  • Age 60 or over 16 or more hours a week
  • Disabled 16 or more hours a week
  • Single with at least 1 child 16 or more hours a week
  • Couple with at least 1 child 24 hours between you both

A child is defined as someone who is younger than 16 or someone who in younger than 20, but is studying or training.