Contact Three Customer Service

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge. This is a call routing / call connection service and the company’s official phone numbers can be found for free in the public domain. We are not associated with any company or agency listed on our website while trademarks and logos are property of their respective owners.

Customer Service Hours

Open

DaysOpenClosed
Monday06:0023:30
Tuesday06:0023:30
Wednesday06:0023:30
Thursday06:0023:30
Friday06:0023:30
Saturday06:0023:30
Sunday06:0023:30

 

Pro Tips for Three Mobile customer services callers

Three Mobile is the UK’s most recommended mobile phone network and is growing into one of the biggest.

With Three mobile, you can get the latest phone, trade in your current device, benefit from the great swift delivery service, check live devices in store, benefit from the free WiFi available on the London Underground or upgrade your smartphone.

Here are some of the many reasons to switch to Three Mobile:

  • Three is the most reliable network VOTED BY THE PUBLIC.
  • No added costs for using your mobile abroad.
  • No extra charge for 4G
  • Lowest rate Pay As You Go
  • Award winning stores
  • Unlocked from the start phonesUnbeatable service and network coverage is making Three Mobile the network of choice for Britons everywhere.

Frequently asked questions by people who call the 3 / Three customer service number number

I need help with my phone?

You can call the 3 customer services number or go online to get help with your mobile. Whether you need assistance setting it up or something else, the Three customer services staff will be happy to help. Three Mobile has information for phones from:

  • Samsung
  • Apple
  • Nokia
  • HTC
  • Acer
  • Blackberry
  • Sony Ericsson
  • LG
  • Motorola
  • Google
  • Huawei
  • Microsoft
  • Honor
  • Or the routers from Three

I have a question about my bill, can you help me?

Yes, whether you have been charged for something unexpectedly, for queries about when your first or last bill is or anything else, please call the Three contact number above and ask a customer service advisor to assist you.

How can I access my broadband account?

Head over to the Three website and register from an account free of charge. If you already have an account for your mobile, this will be the same account for your broadband. Contact 3 customer service number if you are having issues with this process.

I’m worried about my child, how do I control adult content?

There are different way that you can control what your children have access to. Three Mobile broadband is responsible for connecting your devices to the internet. If you have safety concerns, the first step is to talk to your child about what sites they want to visit and explain to them about the dangers of other concerns online.

There are a lot of software packages available for child protection, you can search for this software using a search engine.

How do I top up my Pay As You Go phone?

The easiest way is to log into your account online and top up from there. The first time you will need to register your card, but thereafter, it’s a simple process or a couple of clicks and your phone is active again.

Choose “Top-up your account” from the Three Mobile homepage and choose the credit/debit card tab and “register this card for future use”

From your account online, you can also activate vouchers. Just follow the instructions on your screen.

You can even top up a friend or family member’s phone by selecting “Top up another account.” Call the 3 mobile contact number above if you need assistance.