Contact Santander Customer Service

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Customer Service Hours



Santander UK plc is a UK bank that is completely owned by the Spanish Santander Group. The handles their affairs alone, with its own local management team, in charge exclusively for its performance. M They are one of the best personal financial services companies in the United Kingdom and one of the largest sources of mortgages and savings in Britain. The bank has about 20,000 workforces, 14 million active clienteles, with almost 1,010 subdivisions and 50 corporate business centers.

Santander Customer Service

It is easier to get in touch with them. You can directly call their customer service and talk to one of the customer service representative about your queries or concerns. Their lines are open from Monday to Friday 8am to 9pm and on Saturday from 8am to 4pm.

FAQ’s – Products and Services

Your Debt Card Has Been Lost Or Stolen, What You Should Do?
You can call them so they can put a stop on your debit card. Their lines are open 24 hours a day, 7 days a week.

How Do You Close Your Account?

If your present account is not meeting your requirements, you can visit one of their branches to put this forward with a guru in more detail. They may have a substitute account that will be more fitting to your needs.

Can You Use Your Debit Card Abroad?

You can use your debit card overseas to make purchases and to withdraw local currency from ATM machines as and when you need it. You should look for the Visa sign, and feel protected knowing that it is a safer choice than carrying big amount of money or traveler’s cheques.

If you are a cash card customer, you can use your card to get local currency from ATM machines overseas wherever you see the Cirrus sign. Their maybe charges may apply. For full details, you can read their General Terms & Conditions.

How Can You Order A New or Replacement Cheque Book?

You can order a new or replacement cheque book by calling their customer service helpline. Their lines are open Monday to Saturday 7am to 11pm and on Sundays from 8am to 10pm on Sundays. If you choose to visit their branch, you need a proof of ID.

You Card Has Been Stolen or Lost? What You Should Do?

If you think your card has been stolen or lost or you find it has been blocked for scam protection reasons when you try to use it, you should call them immediately on the number below:

You Have Forgotten Your Online banking Login Details Or Can’t Login. What Should You Do?

If you have just lost your ID, you can recover your ID instantaneously online. To reset any of your other details. They are open 7am to 11pm from Monday to Saturday and 8am to 10pm on Sunday. They will confirm your identity, and then send new security information to your registered home address.

Your Having Technical Problems. What Should You Do?

If you are having technical problems, call our Online Banking customer service, they are available from 7am to 11pm Monday to Saturday and from 9am to 9pm on Sundays.

You Have Received A Suspicious Email. What Should You Do?

If you receive an email that asks for your private security details, you should forward it to [email protected]

If somebody may already have your personal security information, call their Online Banking Helpdesk, they are open from Monday to Saturday 7am to 11pm and on Sundays 9am to 9pm.