Contact EE Customer Service

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge. This is a call routing / call connection service and the company’s official phone numbers can be found for free in the public domain. We are not associated with any company or agency listed on our website while trademarks and logos are property of their respective owners.

Customer Service Hours

Open

DaysOpenClosed
Monday08:3023:30
Tuesday08:3023:30
Wednesday08:3023:30
Thursday08:3023:30
Friday08:3023:30
Saturday08:3023:30

 
In 2010, EE (Everything Everywhere) was formed when T-Mobile and Orange merged in UK. The union allowed mobile phone users of the network to use both networks, therefore giving them a much stronger, better mobile data connection in more sites around UK.

The mobile company was renamed to EE and introduced the 4G network in 2012; it is the first UK network to offer the technology. The first ten cities to avail the network service at the launch in October were London, Manchester, Birmingham, Liverpool, Leeds, Bristol, Edinburgh, Glasgow, Cardiff and Sheffield.

Today, 70% of the UK populations covered by them and they are set to expand more in the rural areas soon. The broadband speed tests of this mobile company verify that it is indeed UK’s fastest 4G connection.

Their fibre home broadband services are built on BT’s nationwide Infinity network. The broadband package of it in sites where the BT’s network has been upgraded is up to 76Mbps.

All its broadband subscribers take advantage of the same customer incentives including their Power Bar scheme and affordable movie rentals, as its mobile phone customer base.

It is the official winner of the UK’s overall network performance. In over a million RootMetrics tests, they are the number one for network stability, speed, mobile internet, and call and text performance.

EE Customer Service

It has over 11,000 customer service and retail employees in UK and asserts is service center teams has about 86 million discussions with customers and subscriber every year.

User who wants to talk directly to their customer representative can get through automated call system and dial to be forwarded directly to an expert of the right department. In addition, their official Facebook and Twitter also cater customer queries and support.

Equipment

All customers of the home broadband are provided with free BrightBox router. They are outfitted with wireless N technology; they provide a variety of 250m in the home and are security protected to keep your communication and connection safe.

Extras

By adding mobile phone to the services broadband customers avail from them, they can save up to £5 per month.

Movie enthusiasts can use the their movie downloads and Film Store, a streaming service and are subscribe to PowerBar mobile phone recharging scheme free.

Unlimited Home Broadband

For £1 per month for 12 months and 9.95 (12 month contract), you can get unlimited home broadband and weekend calls. The line rental cost is £13.75 with line rental saver. You can improve your monthly mobile data allowance of up to 10GB, or 20GB if the 4GEE plan is over £46 per month.

TV

Their TV service is the new and groundbreaking way for you and your family to enjoy best TV experience at home.

It works flawlessly with up to three compatible tablets or phones. You can watch anything that is on your TV Box like your recordings, in any room of the house. It includes over 70 free channels and features such as pause, rewind, record as well as catch up and On demand with HD quality.

Top Deals

  • It offers iPad Air for its existing customer and save £49.99. It has 10GB and no upfront cost which able you to save 10% per month. It is £29.50 per month.
  • Rook from EE – the smartest 4G phone for under £50 plus 10GB free data for one month.
  • Existing Customer Offer – SIM Only – It has data of 2GB, 2000 call minutes and unlimited texts for £15.29.
  • 3 for 2 on accessories – when purchase three accessories, you will get the lowest item for free.