Contact Barclays Customer Service
Customer Service Hours
Pro Tips for Barclays
Maximum amounts that can be drawn out of your account per day:
- Personal current account from Barclays – £300
- Cash Card Customers – £50
- Business Banking accounts – £750
- Premium and Platinum customer – £990
Your sort code and account number are conveniently located on your debit card. The account number is eight digits long and the sort code is six digits with a hyphen separating it into pairs.
A cheque typically takes five days to clear, but if the funds aren’t available from the person who issued the cheque, it could take longer for the cheque to be returned.
Barclays often have new offers, services and rates. So if you are ever in the market for a loan, mortgage, insurance or simply want a new way to invest or save, check out the variety of products online or give Barclays a call to find out more.
Frequently asked questions:
What if I’m stuck without my PINsentry card reader, can I still access my account online?
Yes, as long as you’ve used it before on the Barclays mobile app, you can log in directly from the app again.
How do I transfer money between my different Barclays accounts?
- From your account online, go to “pay and transfer” from the top menu, then click on “transfer money between accounts” – which is under “transfer and standing orders”
- Select the amount and accounts you are using to transfer between and select your time/date.
- Review the details and complete the transfer.
How do I make a payment to a “new” person?
- From your account online, go to the menu that says “Pay and transfer”.
- Click on “Make a payment”.
- Select the account you want to pay money from.
- Choose the amount you want to pay.
- Click on “Pay someone else” and enter their account details.
- Follow the PINsentry instructions.
- Save the details if you intend to pay this person or company again.
- If you’re happy that all details are correct, click “Complete payment”.
- How do I pay someone abroad or send money to family in other countries?
You will need the following information to send money abroad.
- The bank account number or IBAN number (International Bank Account Number).
- The SWIFTBIC (SWIFT Bank Identifier Code).
- The name of the account holder as it appears on their bank account.
- The name and address of the person’s bank you want to send money to.
You can then use the online facility, give customer services a call or come into one of the Barclays branches to request an international draft.
What is an IBAN code?
You can use the IBAN number to make and receive international payments. It stands for International Bank Account Number. It’s not from a different account, you can find your own IBAN number by generating one online, checking your statement or giving Barclays a call.
What is a SWIFT code?
This is a code that banks use to identify themselves. Similar to a sort code, but used internationally.