Contact Amazon Customer Service

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge. This is a call routing / call connection service and the company’s official phone numbers can be found for free in the public domain. We are not associated with any company or agency listed on our website while trademarks and logos are property of their respective owners.

Customer Service Hours

Closed

DaysOpenClosed
Monday08:0021:00
Tuesday08:0021:00
Wednesday08:0021:00
Thursday08:0021:00
Friday08:0021:00
Saturday09:0018:00
Sunday09:0018:00

 

Pro Tips when you contact Amazon

Take advantage of the many benefits of joining Amazon Prime. You will be eligible for unlimited one day and unlimited same day delivery with Prime Delivery. Unlimited streaming of films and TV episodes with Prime Video. Stream, play, store and manage music files on the cloud – with Prime Music. Get an exclusive 30 minute head start / sneak peek on our sale days.. And much more.

Amazon customer services isn’t always responsible for missing orders from Amazon. This is because third party sellers are a big part of the Amazon team and many merchants delivery goods themselves.

Order your items as early as possible during the day. The evenings are perhaps the busiest time and ordering in the morning can mean that your parcel could arrive the same day.

When deciding between two or more products, have a read through the reviews at the bottom of the page to get a better idea on the quality and value of the product.

If you have items with different delivery dates in your basket, but want your items to arrive at the same time – use the option “Group my items into as few deliveries as possible”. This will ensure that the quicker order will essentially wait until the rest of your order is ready before it is shipped.

Frequently asked questions:

I’m trying to track my order, but there’s no information available, help?

This could be due to a few reasons, these are the most likely:

* Standard international shipping isn’t trackable

* Third party merchants sometimes don’t provide tracking information

* It hasn’t yet been entered into the system or an updated location hasn’t uploaded yet

If you aren’t able to trace your parcel and the delivery date has expired, give it a day or two. Small delays can occur when there is a problem with delivery. You can call Amazon UK contact number if you have additional enquiries.

My parcel is missing, what do I do?

Have your delivery confirmation number and tracking number with you, and call the carrier. If the carrier is not able to help then contact Amazon UK at the number above.

If I want to sell an item, how do I go about listing it?

1. Search for the item you want to sell on the database.

2. Tell them what condition the item is in.

3. Set the price of your product and register for online payments.

4. Set delivery method and/or options.

5. Review the information and confirm the listing.

That’s all you have to do to start selling on Amazon. If you have multiple copies of the same product, you can set this option too.

Amazon Head office address contact details

Amazon.co.uk Ltd
Patriot Court
1-9 The Grove
Slough
Berkshire
SL1 1QP